Terms & Conditions — Equitus Consulting

Last updated: 10/11/2025

These Terms & Conditions (“Terms”) govern all consulting services provided by Equitus Consulting (“we”, “us”, “our”) to the client (“you”, “your”). By engaging Equitus Consulting, you agree to these Terms unless otherwise agreed in writing.

1. Scope of Services

We provide evidence-based DEI advisory, leadership consulting, strategic advisory and people management support as described in our proposal, statement of work or written agreement (“Engagement”).
We will deliver the services:

• with due care, skill and diligence;
• in accordance with agreed timeframes (subject to reasonable delays); and
• in partnership with your team where relevant.

Any changes to the scope must be mutually agreed in writing.

2. Client Responsibilities

To enable us to deliver high-quality services, you agree to:

• provide timely access to relevant personnel, information, systems and documents;
• ensure information provided is accurate and complete;
• make decisions and approvals within reasonable timeframes;
• maintain a safe and respectful environment for our consultants, including in workshops and coaching sessions.

Delays caused by unavailability of information or personnel may affect timelines.

3. Fees, Invoicing and Payment

Fees are outlined in your proposal or statement of work. Unless otherwise stated:

• Fees may be based on fixed price, time-and-materials, or daily/half-day rates.
• Invoices are issued at the intervals stated in the proposal (e.g., at commencement, monthly, or upon completion).
• Payment terms are 14 days from invoice date.
• Late payments may result in suspension of work until payment is received.

You agree to reimburse reasonable out-of-pocket expenses (e.g., travel, accommodation) where approved in advance.

4. Confidentiality

Both parties agree to keep confidential all non-public information shared during the Engagement.

We will not disclose your information except:

• where necessary to deliver services;
• to subcontractors bound by confidentiality obligations;
• where required by law; or
• with your consent.

You agree to keep our methodologies, materials, insights and tools confidential unless expressly permitted.

Confidentiality obligations survive completion of the Engagement.

5. Use of DEI and Workforce Data

Given the nature of DEI advisory services, you may provide sensitive or workforce-related information. We will:

• handle such information in accordance with our Privacy Policy;
• use it only for the purpose of the Engagement;
• avoid identifying individuals in reports unless expressly agreed;
• securely store and delete/de-identify data when no longer required.

We do not use DEI insights or workforce data for marketing or external benchmarking unless agreed in writing.

6. Intellectual Property

Unless otherwise agreed:

• Materials, frameworks, tools, and methodologies we use or develop remain our intellectual property.
• You receive a non-exclusive licence to use deliverables for your internal business purposes only.
• Materials may not be shared externally, reproduced, or used to train other providers without written permission.

Any pre-existing intellectual property you provide remains yours.

7. Subcontractors and Associates

We may engage trusted subcontractors or specialist consultants to support delivery.
All subcontractors are bound by confidentiality and professional conduct requirements.

8. Cancellations, Changes and Rescheduling

Workshops, Meetings & Coaching Sessions

If you need to reschedule:

• More than 5 business days’ notice: no penalty.
• Within 5 business days: 50% fee for the affected session.
• Within 48 hours: 100% session fee.

Project Work

If you cancel the Engagement:

• You will pay for work completed up to the cancellation date; and
• Any non-refundable expenses already incurred.

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, consequential or special losses, including lost profit, lost opportunity, or reputational damage.
• Our total liability for all claims connected to the Engagement is limited to the total fees paid for the relevant services.

Nothing in these Terms limits liability that cannot be excluded under Australian law (e.g., guarantees under the Australian Consumer Law).

10. Professional Conduct & Safety

We are committed to maintaining respectful, inclusive working environments that reflect DEI best practices.
We reserve the right to pause or terminate work if consultants experience harassment, discrimination, or unsafe conditions.

11. Termination

Either party may terminate the Engagement with written notice if the other party:

• materially breaches these Terms and does not remedy the breach within a reasonable timeframe; or
• becomes insolvent.

Upon termination, you must pay outstanding invoices and for all work completed to date.

12. Privacy

We collect and handle personal information in accordance with our Privacy Policy, available on our website or upon request.

13. Governing Law

These Terms are governed by the laws of Australia and the state/territory of Queensland.
Any disputes will be resolved in that jurisdiction.

14. Acceptance of Terms

By engaging Equitus Consulting, issuing a purchase order, or otherwise authorising the commencement of work, you agree to these Terms & Conditions.